Maintenance & Support
Please use the Telephone Number Checker to check which service your telephone number runs on.
Why maintain your systems?
Your telecommunications and Internet connections are crucial to your business. When these malfunction it is important that you can call someone you can trust to restore them as soon as possible. We have been maintaining equipment in Central London and around the UK since 1987 and pride ourselves on being able to help our customers quickly and efficiently.
How are we different?
- Helpdesk calls are answered by experienced engineers within 3 rings.
- Our members of staff will frequently be able to answer your query or solve your problem over the telephone. If we are unable to do this your call will be logged instantly on our engineering task list for the next free engineer.
- All of our staff and engineers are trained in all aspects of our business.
- We manage our solutions end-to-end. For example, with our Parasol SIP solutions we manage the analogue line, the Internet connection and the equipment at both ends for maximum visibility.
- We hold a large quantity of maintenance stock which enables us to replace and repair your systems within hours.
What do we maintain?
- Panasonic and Mitel Telephone Systems.
- SIP Trunk Solutions.
- Hosted Telephone Solutions.
- Openreach Lines & Calls.
- Internet Connections.
- Structured Cabling and Wireless LAN.
- Call Recording Solutions.
- Audio, Web and Video Conferencing Solutions.
- Panasonic Facsimile systems.
Designed to keep your system up and running and in full working order during those critical times when you cannot afford to have the link broken between you, your customers, your suppliers and your partners. We have extended our out-of-hours emergency cover at a preferential rate to all customers.